Blog Layout

3 Lessons Learned in the Pandemic that was 2020

Diane Isler • December 30, 2020

2020 was a wild ride.  What wisdom are you bringing into 2021?

1) Have a contingency plan.

Most of us do some type of planning. This time of year, along with resolutions, you might embark upon reviewing budgets, setting annual business, career, or personal objectives, or even long-term planning. Many of our plans for 2020 were derailed by COVID19. However, I’ve been studying the futurists who warned about the high probability of a pandemic.   

While we probably can’t anticipate and plan for every possible circumstance, taking some time for alternative scenario planning is something to consider adding to your planning process. As part of long-term planning, it can be beneficial to incorporate what-if ideation, especially with a trend extrapolation framework. (This kind of imagining a worst case can actually help folks avoid panic, i.e. buying 10 year supplies of toilet paper during the next crisis).

In 2021, I plan to examine my expectations about the future and consider alternatives: Do we have a sufficient rainy day fund and emergency plan?   

2) Diversify your… everything.

I was caught off-guard when some items were missing from store shelves in 2020. While I understood panic-buying had stripped retailers of certain items (again, I’m talking toilet paper), reading the analysis of supply chains opened my eyes to one more way diversity improves systems. Diverse supply chains are more robust. This year, I also heard about the benefit of diversification in: investment portfolios, the Oscars, your diet, work forces and leadership. And then, I considered the widening political divide we face. 

When it comes to experiencing that political divide, if I find myself thinking, “OMG, how can someone believe THAT,” I know I have a relative or neighbor I could ask, “tell me more about why that is important to you.” I try - and I know this is the hard part - not to argue, but to understand. I also try to avail myself of news and viewpoints different than my own, at least occasionally.

In 2021, I hope to continue to examine areas in my personal and business life that are very uniform or stagnant: What needs a little shake-up with a diverse perspective?

3) Wash your hands (and remember all the other great lessons mom taught you).

During the pandemic, I heard myself telling my kids to wash their hands, and I was reminded of my mother. I hope I’ve passed along her wisdom to my kids:
  • The purpose of good table manners is to make others comfortable eating with you.   
  • Dressing properly is not to show off anything, but to show respect for the place, occasion, or people you’re visiting.   
  • Regardless of the cut of beef you start with, the meal can be wonderful - higher priced cuts take less prep, lower priced cuts require more ingenuity.
  • When cooking or baking, read the recipe and set a timer, but learn to trust your senses. 
  • If you’re ever in a bind, you can trust your mom to help.
In 2021, I want to make sure that friends and colleagues also know that I’m here to help when needed.

Please don't hesitate to reach out!

Photo:  Taken by Diane Isler in Long Beach, IN - all rights reserved
Nonprofits: Let's Cut to the Chase
By Diane Isler October 17, 2022
In the latest episode (season 2, episode 8) of "Nonprofits - Let's Cut to the Chase," Diane Isler discusses part of her strategic planning work with Save the Animals Foundation: building a successful volunteer program after COVID. To hear this 18 minute discussion, click your preferred podcast spot below:
Quote from Malala,
By Diane Isler September 2, 2021
When making decisions in difficult times, our values are challenged. Today, we're thinking of one young woman's brave upholding of her values in response to Taliban gunmen.
By Diane Isler July 7, 2021
There are two ways to learn things: the easy way and the hard way. Experience is the hard way. Listening and learning from others is the easy way. Learning from a diverse population gives you the best foundation for your decisions.
T Roosevelt says in the moment of decision, the best thing to do is the right thing.
By Diane Isler May 19, 2021
Illuminim can empower teams to make the right decisions, faster.
Photo of Korean Writing Desk with quote by C. Claire,
By Diane Isler May 12, 2021
Today is the day. Decide who you want to be. Align a decision to that vision. Try it again tomorrow.
Oprah quote,
By Diane Isler April 28, 2021
Sometimes it takes courage to make a decision. But if you feel stuck, or you are languishing right now, a simple decision can help you move. And the right decision will move you forward toward your vision.
Mural photo with quote from Toni Morrison.
By Diane Isler April 21, 2021
The first step of decision making is prioritizing the relevant values involved. Doing so can help you avoid defaulting to the safe option. Unless, of course, safety is one of your priority values.
Cranes with quote from Mohith Agandi
By Diane Isler April 14, 2021
Before finalizing a decision, take a moment to determine how your options align to your values and drive you toward your goals. This simple practice can move your brain from "system 1" to "system 2" thinking, leading to better decision making.
Baseball photo with quote from Yogi Berra:  When you come to a fork in the road, take it.
By Diane Isler March 31, 2021
Baseball season begins tomorrow on April Fool's Day. We couldn't think of anyone more appropriate to draw inspiration from than Yogi Berra.
Photo of Mural showing early industrial Cincinnati, Ohio
By Diane Isler March 24, 2021
Do you know your company's origin story? The vision and values behind the courageous start to a business are often the backbone of good decision making practice today. Illuminim can help you craft inspiring vision, mission, and values that drive employee engagement in better decisions for your business.
More Posts
Share by: